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Frequently asked questions

Will I receive the same product that I see in the picture?

At Nava Petro, we are committed to delivering products that closely match their representations on our website. While slight variations may occur due to factors such as manufacturing processes and regional specifications, we strive to ensure that the quality and specifications of the delivered products meet or exceed your expectations. If you have specific requirements or need further clarification, please contact our customer service team for personalized assistance.

How can I modify or cancel my order?

At Nava Petro, we understand that circumstances may change. To modify or cancel your order, please contact our customer service team as soon as possible. We will assess the status of your order and inform you of any applicable procedures or fees. Our goal is to accommodate your needs while ensuring a smooth and efficient process.

Which countries do you ship to?

At Nava Petro, we provide international shipping services for our petroleum products. Our logistics network is designed to accommodate clients across various regions. To determine if we can deliver to your specific location, please contact our customer service team. We will assess the feasibility based on your requirements and provide detailed information regarding shipping options and timelines.

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